Skip to main content

Apple ‘sorry’ for latest MacBook keyboard woes

Apple’s continued to improve the MacBook line’s butterfly switch keyboards. In fact, the technology is on its third generation, which added a rubberized membrane designed to fix on-going issues and reduce that loud clacking sound.

But even the most devoted Apple fans have continued to have gripes, from stuck keys to random misfires. True story: one time at an Amazon event in Seattle I sent an employee on a mad dash for some compressed air inside the Spheres. I can’t remember which consonant I lost, but it seemed pretty vital to the delivery of breaking news at the time. I think maybe it was “M.”

More recently, I had to take laptop into IT after it was firing off random spaces and period. I might have screamed at my desk a few times over that one. Then there was this, wic onestly couldn’t ave appened at a worse time.

Apple’s acknowledged issues in the past, suggesting free repairs. And now it’s offered The Wall Street Journal a bit of an apology for the on-going woes.

“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” the company writes. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.”

It goes on to suggest users contact AppleCare over any issues that might arise. I will say that the latest keyboards are a step in the right direction for the company, but enough of the original problems continue to persist that Apple really ought to go back to the drawing board on this one.



from Apple – TechCrunch https://ift.tt/2JK213m
Labels:

Comments

Post a Comment

Popular posts from this blog

Axeleo Capital raises $51 million fund

Axeleo Capital has raised a $51 million fund (€45 million). Axeleo first started with an accelerator focused on enterprise startups. The firm is now all grown up with an acceleration program and a full-fledged VC fund. The accelerator is now called Axeleo Scale , while the fund is called Axeleo Capital . And it’s important to mention both parts of the business as they work hand in hand. Axeleo picks up around 10 startups per year and help them reach the Series A stage. If they’re doing well over the 12 to 18 months of the program, Axeleo funds those startups using its VC fund. Limited partners behind the company’s first fund include Bpifrance through the French Tech Accélération program, the Auvergne-Rhône-Alpes region, Vinci Energies, Crédit Agricole, BNP Paribas, Caisse d’Épargne Rhône-Alpes as well as various business angels and family offices. The firm is also partnering with Hi Inov, the holding company of the Dentressangle family. Axeleo will take care of the early stage in...
Post a Comment
Read more

Puls raises $50 million for in-home technical support

A fund affiliated with the Singaporean government has a great interest in making sure that American consumers are getting the tech support they need. Temasek, the multi-billion-dollar investment fund associated with the government in Singapore, has led a $50 million round for  Puls Technologies, Inc. , a San Francisco-based company aiming to be the tech support for American homes and offices. Current investors Sequoia Capital, Red Dot Capital Partners, Samsung NEXT and Viola Ventures all participated in the new financing, alongside additional new investors Hanaco Ventures and Hamilton Lane. Founded only three years ago, Puls pitches a service that can match consumers with the appropriate technician in a little over an hour, any day of the week. The company has built a network of 2,500 technicians in the top 50 cities in the United States, and will provide same-day installation and repair of over 200 products. Some things the company’s technicians can service include smartphon...
Post a Comment
Read more