Skip to main content

Aircall raises $65 million for its cloud-based phone system

Aircall has raised a $65 million Series C round (€60.2 million) with DTCP leading the round, Adam Street participating and existing investors eFounders, Draper Esprit, Balderton and NextWorld injecting more money in the company. Overall, Aircall has raised $106 million.

Aircall is building a software-as-a-service company around phone calls. You could use it to operate a call center and handle support requests or to improve the workflow of your sales team, for instance.

“We raised two years ago and we’ve done exactly what we wanted to do over the past two years by creating an executive team and a strong leadership,” co-founder and COO Jonathan Anguelov told me.

When it comes to product, Aircall wants to differentiate itself from traditional call center solutions thanks to integrations with third-party services. For instance, you could see your call information in your CRM to see if somebody on your team has already followed up on a lead. Or you could initiate a phone call from Zendesk if there’s an urgent support request.

More recently, the company has launched integrations with Chorus.ai and Gong for demanding customers operating call center. With those integrations, you can get transcriptions and analyze the sentiment of the conversation.

Over the past two years, Aircall has quadrupled its revenue and doubled the number of employees. While the company originally started in France, most of its revenue comes from the U.S. now. Aircall targets small and medium companies, from 10 to 1,000 people.

While the startup didn’t want to share information on its annual recurring revenue (ARR), Aircall says that its ARR is currently above the total cash burn of the past couple of years. Given that they raised $29 million and didn’t use all the money, that gives you an idea.

The company started reaching out to investors in January and ended up closing the round during the coronavirus outbreak. “We have done more than 3x on the valuation compared to the previous round,” Anguelov said

There are around 320 persons working for the company now. With today’s funding round, the company plans to expand with more developers, a bigger sales team and a new office in Australia.



from Startups – TechCrunch https://ift.tt/36vq91F
Labels:

Comments

Post a Comment

Popular posts from this blog

Thousands of cryptocurrency projects are already dead

Two sites that are actively cataloging failed crypto projects, Coinopsy and DeadCoins , have found that over a 1,000 projects have failed so far in 2018. The projects range from true abandonware to outright scams and include BRIG , a scam by two “brothers,” Jack and Jay Brig, and Titanium , a project that ended in an SEC investigation. Obviously any new set of institutions must create their own sets of rules and that is exactly what is happening in the blockchain world. But when faced with the potential for massive token fundraising, bigger problems arise. While everyone expects startups to fail, the sheer amount of cash flooding these projects is a big problem. When a startup has too much fuel too quickly the resulting conflagration ends up consuming both the company and the founders and there is little help for the investors. These conflagrations happen everywhere are a global phenomenon. Scam and dead ICOs raised $1 billion in 2017 with 297 questionable startups in the mix. The
Post a Comment
Read more

Dance launches its e-bike subscription service in Berlin

German startup Dance is launching its subscription service in its hometown Berlin. For a flat monthly fee of €79 (around $93 at today’s exchange rate), users will get a custom-designed electric bike as well as access to an on-demand repair and maintenance service. Founded by the former founders of SoundCloud and Jimdo , the company managed to raise some significant funding before launching its service. BlueYard led the startup’s seed round while HV Capital (formerly known as HV Holtzbrinck Ventures) led Dance’s €15 million Series A round, which represented $17.7 million at the time. E-bike subscription service Dance closes $17.7M Series A, led by HV Holtzbrinck Ventures The reason why Dance needed so much capital is that the company has designed its own e-bike internally. Called the Dance One, it features an aluminum frame and weighs around 22kg (48.5lb). It has a single speed and it relies on its electric motor to help you go from 0 to 25kmph. And the best part is that you
Post a Comment
Read more